Shipping Details

 

Shipping & Delivery Policy

We ship through our logistics Partners FedEx, DHL and DTDC

Delivery charges:

Delivery charges vary with customer location and logistics partners.

We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us to offset logistics costs.

The delivery charge may be waived off if you shop for a minimum predefined value.

It is possible that our courier partners have a holiday between the day you’re placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date.

Some courier partners do not work on Sundays and this is factored in to the delivery dates.

 

What is the estimated delivery time?

Shipping of the items will be done in 3 business day. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

 

Product’s availability

The destination to which you want the order to be shipped

Is your area serviceable?

Please enter your pin code on the product page

If you haven’t provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on whether our logistic partner ships to your location. Legal restrictions, if any, in shipping particular products to your location

The availability of reliable courier partners in your location. At times we prefer not to ship to certain locations. This is entirely at our discretion.

We do not offer COD option for any our products. You will be able to make your purchases on our site from anywhere in the world with credit/debit and by Bank Transfer.

Tracking

You will receive an Email / SMS with Tracking Information as soon as product is dispatched from our shipping unit.

 

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances.

In such cases, we will proactively reach out to you.

 

RETURN & REFUND POLICY

Thanks for shopping at www.indietribe.in

 

Indietribe

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